Booking Conditions

To secure your booking a deposit of 30% of the total charter is required within 14 days of booking. Alternatively a Purchase Order is required to be issued.

Reservations will cancel automatically if monies have not been received by the due date.  We cannot consider you as being booked and having reserved a place until the 30% deposit is received or Purchase Order.

• Balance of charter fees is due 30 days prior to charter date. If booking made within 30 days full payment is required at the time of booking.
• Charter itinerary is dependent on prevailing weather and tidal conditions.

Notice of cancellation must be received in writing by email or post.

All Deposits are non refundable however, you can transfer the date of your trip if there is a legitimate reason.  We must be notified of the request to change the date more than 50 days prior to departure for the trip.

• Above 50 days – 30% of total commitment (Deposit) is non refundable. Deposit is non refundable
• 30 – 50 days before arrival date – 50% of total commitment in non refundable.
• Less than 30 days notice – no refund is payable.

• In the event that the charter has commenced and is unable to be completed due to mechanical failure the charter fee will be refunded on a pro rata basis.
• In the event that the charter has commenced and is unable to be completed due to illness or injury the charter fee is non refundable and you should seek compensation through your Travel Insurance policy.

We make every effort to conduct all trips on time and to the proposed itinerary.   We are unable to go to sea in the event that a Tropical Cyclone or Gale Force warning is issued by the Bureau of Meteorology for all or part of your trip. In the event that any other natural disaster prevents us from running your trip, or if wind speeds exceed the safe operating limits specified for our operation by the Australian Maritime Safety Authority.

If Cancellation is made due to unforeseen circumstances or unsafe weather conditions this decision is made at the discretion of the Skipper and owners of Eclipse FNQ Charters. In the event that your trip is cancelled and unable to be rescheduled by Eclipse FNQ Charters, 30% of the total commitment is non-refundable/payable. This is given the fact that we will have already incurred the costs of relocating the fleet, buying supplies and paying crew, whether the charter goes ahead or not.

Eclipse FNQ Charters is not responsible to cover cancellations or reductions in trip length including rescheduling of flights and your accommodation.

Eclipse FNQ Charters will endeavour to do everything possible to ensure you have the necessary information to make a claim on your Travel Insurance policy to cover the non-refundable 30% deposit in the event of a weather cancellation.

Eclipse is a fully licensed venue. We operate in remote areas with alcohol restriction laws in place. Severe penalties apply for anyone disobeying these restrictions. Under no circumstances are you allowed to bring your own alcohol onboard. We will provide you with a list of alcoholic beverages that we stock onboard which are available for purchase. For special requests, you can provide us with a list of the alcohol that you would like onboard and we will purchase this prior to your arrival. We require you to provide us with this list at least 30 days prior to your arrival and payment for your alcohol can be made onboard prior to departure.

We are able to evacuate people from the remote areas we visit through the Royal Flying Doctor Service and government rescue operations. It is our understanding that Australian citizens are covered by the Australian government.

Please note any costs incurred will be the responsibility of the client. Medical evacuations for non Australian citizens are not covered by our Government. Please ensure that your travel insurance covers medical evacuation if you are not an Australian citizen.

Eclipse FNQ Charters strongly advises that travel insurance be taken out for your charter with us. In rare occasions, un-foreseen circumstances may cause events that are beyond our control. Eclipse FNQ Charters cannot be held responsible for lost holiday time, charter costs, airline costs, lost / damaged luggage / medical costs. Travel insurance is worth the minimal cost for the peace of mind it provides.

Please feel free to contact me if you have any other questions